Fairfield Inn & Suites by Marriott Cartersville at 20 Canyon Parkway, Cartersville, Georgia.

Please don’t steal from my room.

I am sorry to say that I will not be recommending this location to anyone. After returning to our room after the first night stay, my wife and I notice that someone had removed a bottle of beer from the room refrigerator and left the refrigerator door open which caused the condensation from the refrigerator to leak out. I did inform the front desk immediately and asked to speak to the manager who was not on duty at the time. I asked the front desk rep to make a note of the incident and pass it to the Manager in the morning. The very next morning I did speak to the manager and she informed me that she was unaware of the incident.

I informed her I was disappointed in this location and its staff from removing the beer from our room. This incident caused us to consistently bring any valuables we had in the room with us when we left the room during a visit to see a sick family member. As a worldwide traveler with Marriott I was expecting the same level of service and trust that I have grown accustom too. Unfortunately this incident is now making me think twice about staying with Marriott and possibly cancelling my Marriott Credit Card.

Maybe next time the Hotel will do better.

V/r

John